How do I sign up for a WBJ service?
When you are surfing the internet you may come across our services, maybe you want to give it a try. (Normally you are expected to answer a question or solve a puzzle or questionnaire). After a good answer, you will be asked to enter your mobile number in the manner shown on the website. After you have filled in your number, you will receive a free welcome or confirmation message. As soon as you confirm this, you will officially participate to the relevant service.
Is WBJ a subscription service?
The service clearly states that it is a subscription service. After registration, the person will receive a free message stating the weekly or monthly costs, how often messages are sent to the mobile number, how the customer can check out again and a website for more information about the service. Should there be any questions, it is always possible to ask a question via our customer service at https://customercare.today/.
Can my minor child has signed up for this service?
We understand that this is an undesirable situation and do not target minors. To unsubscribe your child from our service, you can let the mobile number at our customer care, which will provide you with an explanation within a maximum of 48 hours. For other ways to write, you can read it in the messages received on the mobile number to which the paid messages were received. The information to unsubscribe from a subscription service can be found in the free sign-up message and free reminder messages that someone has signed up for a subscription service.
I did not sign up for this service, why do i receive SMS messages?
We only send SMS messages to mobile numbers that are filled in to be registered with our services. You may not remember requesting the service anymore. Be careful when lending your phone to others. The subscription is only active if you have initiated it and given informed consent for this subscription.
How much do I pay for this service?
If you are registered for our service, you pay a fixed amount per week or month. This depends on the service to which someone has signed up.
How can I unsubscribe from service?
There are several ways to stop the service:
1: Via SMS: you can unsubscribe at any time by “STOP” or a combination of “STOP” and (relevant) keyword to the shortcode. You will then be notified immediately.
2: Via e-mail: You can send an e-mail containing the mobile number to be written out to the email address on the website where you have registered.
3: Via the telephone helpline: Customers can call customer service on the phone number that appears in the messages received on the mobile phone number used.
4: You can always cancel your unsubscribe request at https://customercare.today/ who will complete the request within 48 hours or earlier.